Home Study: Breaking the Communication Stalemate: How to Get People Talking When No One is Talking

Title: Breaking the Communication Stalemate: How to Get People Talking When No One is Talking

Description: Without careful planning and agreed upon ground rules, conversations can easily lead to more fighting. Many clients have never learned how to effectively communicate, especially when they disagree with the other side or have been emotionally hurt.

This course offers the steps necessary to advance communication past a stalemate including dialogue examples for setting ground rules, responding to attacks, and clarifying issues. It’s suggested that you help clients actually role-play conversations about difficult topics and situations. Many people like to talk “about” what they would say, but when in the actual circumstances, go blank. It’s the difference between talking about exercise and actually exercising. Practicing will be build confidence.

Author: Susan Fee, M.Ed., Licensed Mental Health Counselor,
Continuing education clock hour 1.0: Ohio Social Workers & Counselors, Nurses may use ce hours from other licensure boards